Frequently Asked Questions
01 | Who is iSAPPOS? What is the meaning of iSAPPOS?
iSAPPOS means "iS Apple POS".
02 | What does iSAPPOS do?
We strive to "provide the Finest Peripherals to Enable Apple's iDevices to do POS."
03 | Are you affiliated with Apple?
No, we are a Hong Kong-Based company and does not affiliate with Apple.
04 | Who is Flytech? What does Flytech do? How big is Flytech?
Flytech is a Taiwanese manufacturer in Point-of-Sale system. They are the Headquarters of iSAPPOS and they are one of the Top 3 All-in-One POS manufactuers in the world.
05 | Is it in conflict with Flytech's offerings?
No, iSAPPOS or Apple for POS is NOT to replace PC POS, it is a bridge, a complement to serve the POS application more complete.
06 | Do you have a local office in my place?
Leave us your contact information for and we will reply you later via email.
07 | What products does iSAPPOS offer?
We make high quality POS Stand for using iPad as a POS and iPhone as a Data Collector. We combine plastic molding with aluminum to make the Stand while adding electronic circuit to connect to POS Peripherals.
08 | Are those iOS POS manufactured by iSAPPOS?
To guarantee high quality, all iSAPPOS's products are manufactured by our Parent Company - Flytech Technology Co., Ltd, in her ISO-certified factory. Our factory is located in Taiwan and it is ISO 9001, ISO 14001, ISO 13485 UL and CCC certified.
09 | What color of iOS POS do you provide?
Currently we offer Black/Silver and White/Silver Combinations for the iPad POS Stand; Black color for the iPhone Data Collector.
10 | How to use the fingerprint unlock (Apple's TouchID)?
You can find instructions from our Quick guide (Model A), Quick guide (Model B & C). [Page 2 - Point 5]
11 | What is the target application of the Scanner Version?
The current version has a built-in 2D scanner and a Li-Ion battery which is ideal for replacing the dedicated Data Collector on the market. Using iPhone has the benefits of Applications availability as well as numerous iOS developers to customise to your requirements.
12 | What are the uses of those I/O ports? What Peripherals they can support?
Model C can support Serial-Interface Peripherals, Cash drawer port, and Micro USB connecting to the PC. You can connect to POS Printer, Barcode Scanner and Cash Drawer.
13 | Does Model C (iPad POS) support different languages? Can it print images?
Every printer can print out images while when it prints fonts other than the Alpha-numeric, it will normally print them as bitmap images. For iSAPPOS's Model C, we have a version that support built-in Chinese fonts so, your App only call from the built-in font table instead of build-and-print the character at the spot. The result is a faster print out.
14 | What is paper roll size for Model C (iPad POS)?
Our Model C supports standard 3"/80mm width Thermal Receipt Paper Roll.
15 | Will it still connect with Stand when I take off the Jacket? How far is the connection?
Yes, the iPad is connected to the Stand through Bluetooth. The maximum recommended distance is 20m.
16 | Are there any Card Readers, Wireless Payment Tools can be added on the iPad POS Stand?
Yes, you can connect it via BlueTooth to your iPad or iPhone the EMV PinPad provided by your Apps Vendor or bank.
17 | What is the difference between Models A, B, and C (iPad POS) ?
You can find a comparison from compare page
18 | What Apple products can your Stand support?
The 9A, 9B and 9C Models support iPad Air 2 and 9.7" iPad Pro. The 12A, 12B, and 12C support the 12.9" iPad Pro.
19 | What is the price range?
Please provide your purchase demand to us and we will come back to you by our Sales staff. Contact Us
20 | Do your iOS POS offer payment processing?
If you refers to card payment, you may need the following to support the payment processing: an EMV Certified Reader, an Apps that support Credit Card transaction and the EMV Certified Reader. We are currently not providing Apps or EMV Reader.
21 | I’d like to make an app that works with your iPad POS Stand, how do I do it?
We will provide Free API for licensed partners. Please send us your contact information and we will get in contact with you for the arrangement. Contact us
22 | Can your iPad POS Stand work with my existing Peripherals (ex. Scanner, Printer)?
If you use Model A, there is nothing changed to your current usage. If you are planning to connect your Peripherals to our Model B or C, you may need to work with your Apps developer or refer your Apps developer to us for assisting them to port their Apps to use our Hardware.